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Troubleshooting Guide 6-3
ABC
Can the users connect with the server?
YN
Call Cabletron Technical Support.
Congratulations, the problem is solved.
Call Cabletron Technical Support.
Using the Chassis Status View screen in Local Management or using a network management application such as SPEL or
SPECTRUM, enable the FDMMIM (take it out of standby mode).
Can the workstation communicate with the server?
YN
Check the frame type to make sure the workstation is not set to the 802.3 frame type.
Is the frame type set to a frame type other than 802.3?
YN
Change the frame type on the workstation to match the frame type set on the server attached to the ring.
Can the workstation now communicate with the server?
YN
Change the frame type on the Ethernet workstation to match the frame type set on the server attached to the
ring.
Can the workstation communicate with the server?
YN
The DNI card in the server may not be configured correctly. Check the Startup.ncf file on the server.
Is the “Set Maximum Physical Receive Packet Size” set to at least 1518?
YN
Set the maximum packet size to 1518.
The frame type (Ethernet-802.2, -802.3, -II, or SNAP) that is being used on the workstation and server
may not be the same.
Are the frame types different?
YN
Call Cabletron Technical Support.
Set the workstation and server to use the same type frame and try to connect with the server.
Can the users connect with the server?
YN
Call Cabletron Technical Support.
Congratulations, the problem is solved.
Are both the workstation and the server set to the same frame type?
YN
Change the frame type section on the Ethernet workstation to match the frame type set on the server attached to
the ring.
Can the workstation now communicate with the server?
YN
Change the frame type on the Ethernet workstation to match the frame type set on the server attached to the
ring.
A B C (continue)
- QUICK REFERENCE GUIDE 1
- FOR NETWORK 1
- TROUBLESHOOTING 1
- Troubleshooting Guide i 3
- CONTENTS 5
- Contents 6
- CHAPTER 1 7
- INTRODUCTION 7
- 1.2 Structure of This Guide 8
- 1.3 Document Conventions 9
- Chapter 1: Introduction 10
- 1-4 Troubleshooting Guide 10
- CHAPTER 2 11
- TROUBLESHOOTING GUIDELINES 11
- 2-2 Troubleshooting Guide 12
- Troubleshooting Guide 2-3 13
- 2-4 Troubleshooting Guide 14
- Troubleshooting Guide 2-5 15
- 2.6 Isolate the Problem 16
- Troubleshooting Guide 2-7 17
- 2-8 Troubleshooting Guide 18
- CHAPTER 3 19
- 3.1.1.1 Netmanage 20
- Troubleshooting Guide 3-3 21
- 3.1.1.2 TFTP for MSTCPIP 22
- Troubleshooting Guide 3-5 23
- 3-6 Troubleshooting Guide 24
- Troubleshooting Guide 3-7 25
- 3-8 Troubleshooting Guide 26
- Troubleshooting Guide 3-9 27
- 3-10 Troubleshooting Guide 28
- Troubleshooting Guide 3-11 29
- 3-12 Troubleshooting Guide 30
- Troubleshooting Guide 3-13 31
- 3-14 Troubleshooting Guide 32
- Troubleshooting Guide 3-15 33
- 3-16 Troubleshooting Guide 34
- Troubleshooting Guide 3-17 35
- 3-18 Troubleshooting Guide 36
- CHAPTER 4 37
- 4-2 Troubleshooting Guide 38
- Troubleshooting Guide 4-3 39
- 4-4 Troubleshooting Guide 40
- Troubleshooting Guide 4-5 41
- 4-6 Troubleshooting Guide 42
- CHAPTER 5 43
- ROUTING PROBLEMS 43
- Chapter 5: Routing Problems 44
- 5-2 Troubleshooting Guide 44
- Troubleshooting Guide 5-3 45
- 5-4 Troubleshooting Guide 46
- Troubleshooting Guide 5-5 47
- 5-6 Troubleshooting Guide 48
- Troubleshooting Guide 5-7 49
- 5-8 Troubleshooting Guide 50
- Troubleshooting Guide 5-9 51
- 5-10 Troubleshooting Guide 52
- Troubleshooting Guide 5-11 53
- 5-12 Troubleshooting Guide 54
- CHAPTER 6 55
- FDDI PROBLEMS 55
- Chapter 6: FDDI Problems 56
- 6-2 Troubleshooting Guide 56
- Troubleshooting Guide 6-3 57
- 6-4 Troubleshooting Guide 58
- Troubleshooting Guide 6-5 59
- 6-6 Troubleshooting Guide 60
- Troubleshooting Guide 6-7 61
- 6-8 Troubleshooting Guide 62
- CHAPTER 7 63
- ETHERNET PROBLEMS 63
- Chapter 7: Ethernet Problems 64
- 7-2 Troubleshooting Guide 64
- Troubleshooting Guide 7-3 65
- 7-4 Troubleshooting Guide 66
- Troubleshooting Guide 7-5 67
- Powered Down 68
- Troubleshooting Guide 7-7 69
- 7-8 Troubleshooting Guide 70
- CHAPTER 8 71
- TERMINAL SERVER PROBLEMS 71
- 8.1 No monitor: Prompt 72
- Troubleshooting Guide 8-3 73
- 8-4 Troubleshooting Guide 74
- Troubleshooting Guide 8-5 75
- 8-6 Troubleshooting Guide 76
- Troubleshooting Guide 8-7 77
- 8-8 Troubleshooting Guide 78
- Troubleshooting Guide 8-9 79
- 8-10 Troubleshooting Guide 80
- 8.5 Printer Is Not Printing 81
- Software Not Working 82
- CSMIM2 Network 83
- Administrator’s Guide 83
- 8-14 Troubleshooting Guide 84
- Troubleshooting Guide 8-15 85
- 8-16 Troubleshooting Guide 86
- Troubleshooting Guide 8-17 87
- 8-18 Troubleshooting Guide 88
- Troubleshooting Guide 8-19 89
- 8-20 Troubleshooting Guide 90
- Troubleshooting Guide 8-21 91
- 8-22 Troubleshooting Guide 92
- Troubleshooting Guide 8-23 93
- 8-24 Troubleshooting Guide 94
- Troubleshooting Guide 8-25 95
- 8-26 Troubleshooting Guide 96
- CHAPTER 9 97
- TOKEN RING PROBLEMS 97
- Poll Its Replacement TRMM 98
- Troubleshooting Guide 9-3 99
- 9-4 Troubleshooting Guide 100
- Troubleshooting Guide 9-5 101
- 9-6 Troubleshooting Guide 102
- Troubleshooting Guide 9-7 103
- Eagle Insertion Error, Type 7 104
- Troubleshooting Guide 9-9 105
- Environment (IPX) 106
- Troubleshooting Guide 9-11 107
- 9-12 Troubleshooting Guide 108
- APPENDIX A 109
- A-2 Troubleshooting Guide 110
- Troubleshooting Guide A-3 111
- A-4 Troubleshooting Guide 112
- APPENDIX B 113
- GETTING ADDITIONAL HELP 113
- B-2 Troubleshooting Guide 114
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