
Troubleshooting HSIM-W84 Hardware
HSIM-W84 Installation Guide 4-5
Troubleshooting the WAN
Link (LNK) LED is OFF — The WAN interface is not configured for operation. Use QuickSET or
Local Management to make sure that the WAN interface is configured correctly.
Link (LNK) LED is RED — The WAN interface is configured, but there is no signal indicating
that a valid connection is present on the WAN interface.
• Check that the HSIM-W84 and the device at the other end of the segment are powered up.
• Use QuickSET or Local Management to make sure that both WAN interfaces, local and remote,
are configured correctly.
• Check to ensure that the correct cable is being used.
• Check to ensure that the cable has continuity and is fully installed.
• Check with the WAN Service Provider to ensure that the circuit has been configured by them
and is active.
Link (LNK) LED is GREEN (blinking) — The port has a good link, and is in Standby mode.
• Check with the Network Administrator to see if management placed the port in Standby mode.
• Ensure that the protocol that you want to run has been properly selected at both ends and the
time slots have been allocated if applicable.
Status (STS) LED is OFF — The port is operating normally. If it is not, and this LED is OFF the
port may be disabled. Use QuickSET or Local Management to make sure that the WAN interface
on the Local device is configured correctly.
Status (STS) LED is RED — A RED alarm indicates that the WAN connection is not receiving
proper framing or has lost framing from the HSIM-W84.
• Verify the use of proper cabling on the WAN connection.
• Check Frame Type selection on the WAN Physical Configuration and line coding.
• Possible bad cabling between Telco and HSIM-W84.
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